Legal
Privacy policy
Last updated: March 2026
Effective from: 1 May 2026
Firth Real Estate Limited (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 2020 and the Privacy Amendment Act 2025, including Information Privacy Principle 3A (IPP 3A).
What is personal information
Personal information is information about an identifiable individual.
What personal information we collect
We collect personal information necessary to provide commercial real estate, leasing, advisory, and property services, including contact details, employment information, tenancy-related information, security and access data, communications, and website usage data.
How we collect personal information
Direct collection (IPP 3)
We collect personal information directly from you through enquiries, contracts, communications, and website interactions.
Indirect collection (IPP 3A – effective 1 May 2026)
We may collect personal information indirectly from landlords, tenant representatives, employers, building managers, security providers, government agencies, and publicly available sources. When we do so, we will take reasonable steps to notify you of the collection, purpose, recipients, holder of the information, and your rights, unless a statutory exception applies.
Use of personal information
Personal information is used to provide services, manage relationships, meet legal obligations, and conduct permitted marketing activities.
Disclosure of personal information
We may disclose personal information to landlords, tenants, professional advisers, service providers, and regulators where necessary and lawful.
Overseas disclosure
Where information is disclosed overseas, we take reasonable steps to ensure equivalent protection.
Storage and security
We protect personal information using reasonable security safeguards and retain it only as long as necessary.
Cookies and website analytics
Our website uses cookies and analytics tools to improve functionality and user experience.
Access and correction
You have the right to access and correct your personal information.
Third-party websites
We are not responsible for third-party privacy practices.
Changes to this policy
This policy may be updated from time to time.
Contact us
Firth Real Estate Limited
Email: m.firth@firth.realestate
Phone: 021 321 227